Consumer Goes Mystery Shopping

Posted by on Feb 8, 2012 | 0 comments

An interesting report by  Jessica Wilson  of

Posted on 08/02/2012

“Hearing aids are big business. Are commercial imperatives skewing consumer advice? The arrival of major international players in the hearing aid game is changing the New Zealand market. We look at what’s happening and mystery-shop 3 hearing clinics to see whether the advice and services
offered differed…”. Click here to read further Download pdf